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Frequently Asked Questions
Most of users Qustion
– With each subscription payment, you will automatically receive a transaction receipt. You can also request an invoice by sending an e-mail to contact@ipaas.com by specifying your subscriber ID (your login email) as well as your billing information (name, company, address, etc.) You will then receive your invoice by email within 48 hours.
– To cancel your subscription, simply send an email to contact@ipaas.com, billing will stop at the end of the current month.
– Subscribers are managed internally PhaseView. Financial transactions (payments, automatic renewals) are operated by our partner platform PayPal, which ensures maximum security of operations.
– In order to avoid any interruption in your service, subscriptions are automatically renewed, regardless of their duration. You can interrupt this renewal at any time by sending an email to contact@ipaas.com
– The price of your subscription does not change during the entire subscription period. However, the amount of your subscription may be revised according to the rate in effect at the time of renewal, in which case an information e-mail will be sent to you before the expiry date.
– If you forget your password, click on the “forgot password” link located on the Connect page and you will be prompted to enter your email address and will be emailed instructions on how to create a new password.
– Firefox >11.0, Internet Explorer, Safari, Chrome.
– Firefox >11.0, Internet Explorer, Safari, Chrome.
Payment – security
– Financial transactions (payments, automatic renewals) are operated by our partner platform PayPal, which ensures maximum security of operations. During payment, you are connected to authorization servers designed to validate the data provided to prevent fraud. To do this, the server uses an encrypted mode and all information is encrypted (SSL protocol), effectively prohibiting any propagation of information in clear text on the Web. All transactions are made in Euros and the amounts are always net, displayed with all taxes included.
– PhaseView respects the privacy of the Internet user and strictly complies with the laws in force on the protection of privacy and individual liberties. To find out how PhaseView processes your personal data and what your rights are with regard to this data, please consult our Privacy Policy.
– You can pay for your annual subscription by bank transfer. Other subscription packages (monthly) can only be paid by PayPal online. To make your payment by bank transfer, please send an email to our Subscription service by telling us your name, first name, e-mail and the subscription formula you wish to pay. We will immediately provide you with the bank details to make your transfer and as soon as we receive it, you will receive the access codes linked to your subscription.
Imaging PaaS
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Imaging Platform as a Service
Imaging PaaS
contact@imagingpaas.com
Tel: + 33 1 69 28 94 73
2 Impasse de la Noisette
91370 Verrieres Le Buisson
France